CAP - Warranty Policy

Revised 4.1.99

All Creative Automotive Products, Inc. (CAP) products are warranted for MATERIALS, WORKMANSHIP and PRODUCT PERFORMANCE

A. This warranty does not extend to altered, abused or improperly used products.

B. No other warranty or guaranty is expressed nor implied. No CAP employee, agent or Dealer is authorized to change these policies or make other commitments on behalf of Creative Automotive Products, Inc.

C. CAP is not liable for incidental or consequential costs, losses or damages incurred by the product purchaser or user.

WARRANTY OF EQUIPMENT PRODUCTS

Equipment products are defined as those products designed and manufactured by CAP for specific functions. These machines are assigned model numbers and are serialized during manufacture for quality control and warranty purposes. All CAP EQUIPMENT products are warranted for Materials, Workmanship and Performance for a Period of Twenty-Four (24) months. Warranty period will begin on date of shipment from stocking dealer to customer or date of drop shipment from CAP to end user or customer and is contingent upon customer returning warranty registration card within ten (10) working days after receiving the unit. This warranty does not extend to machines that have been altered or abused. All CAP equipment is designed and manufactured by modular construction. Normally, any malfunction can be rectified by simply removing the suspect module and replacing with a new or remanufactured module. CAP will inventory all modules for immediate emergency shipment. These modules are prepackaged in special foam formed containers that allow return of suspect module by customer with a minimum of handling. Please see Section under Warranty Claim Procedure. CAP will not be liable for labor on warranty repairs.

WARRANTY OF DRAIN HOSE and FITTINGS PRODUCTS

Drain Hose and Fitting Products are defined as those products that are ftted to Trucks, Automobiles, Equipment or Machinery that couple with CAP Equipment Products to allow the Safe, Efficient and Environmentally Friendly extraction or replacement of lubricants, coolants and other operating fluids.

Drain Hose assemblies and fittings products are guaranteed for workmanship at the time of delivery and materials for a period of twelve months after the time of delivery. All claims for these products must be made by returning the product to CAP. CAP's evaluation of the Drain Hose Products units will determine if repair or replacement will be made under warranty. Warranty obviously does not extent to hose and fitting products that have been altered or abused. (i.e. cross threaded, cut off too short at assembly, used for purposes other than those intended, etc.)

This policy on Drain Hose Products is essential because CAP has no control over the final assembly of the products to the vehicles or other equipment on which they are installed. Quality workmanship by professional mechanics using the proper tools in good condition is paramount for installing drain hose assemblies.